Elixir Guarantee - Disclaimer - Our Assurance

Guarantee


Elixir Skin Food is confident that our skin food products are the very best available that if you are dissatisfied we definitely would like to hear from you. All the ingredients we use in our skin products are listed, we hide nothing from you. The ingredients used in our range have many benefits, which are well documented in herbal and aroma therapeutic literature and on the Internet. We offer a money back guarantee should and will refund you after we receive the product back posted recorded delivery or express satchel. Please note that we do not refund purely because you don't like the product. Any questions you have about a product we can answer before you purchase. You can try out all our natural skin care products as samples each time you order.


Disclaimer


No medical claims are implied in the information given in our brochures and diagnosis or treatment of any condition is not intended. Any reference to medicinal or health benefits cannot be taken as a replacement for medical advice or prescription medication, or seen as a diagnosis for a specific condition.


Elixir Skin Food Products are for external use only. Our products are pure and natural all made with organic certified ingredients. Despite the pure and natural nature of our products some people react or are allergic to natural substances. Our products are tested on humans for the minimum of one year before we offer them to the public.


We have never had anyone who has reported an allergic reaction. This does not mean that allergic reactions are not possible using natures substances. Elixir Skin Food cannot be responsible for any allergies that may develop from using our products or resultant ailments should they arise. We strongly suggest that you patch test* any new product before its continued usage. If any redness or itching occurs do not continue to use and please let us know.


How to do a patch test


Apply a small amount of new product to clean skin inside the elbow. Cover and leave for 24 hours. You skin can change on a daily basis and many factors affect it. For example: how you feel emotionally, your hormones, what you eat and drink and the weather. We suggest that you choose a product to suit your skin in the season. Face kiss moisturiser is a richer, more protective cream in the winter, Gaia gel moisturiser a lighter finish in the summer.


Disclaimer 2


The information provided on this website is for educational purposes only. Individuals receiving this information must exercise their independent judgment in determining its appropriateness for a particular purpose or use.


As the ordinary or otherwise use(s) of products is outside the control of Elixir Skin Foods no representation or warranty, expressed or implied, is made as to the effect(s) of such use(s), (including damage or injury), or the results obtained. Elixir Skin Food expressly disclaims responsibility as to the ordinary or otherwise use(s). Furthermore, Elixir Skin Food should consider nothing contained herein as a recommendation as to the fitness for any use. The liability of Elixir Skin Food is limited to the value of the goods and does not include any consequential losses.


Elixir Skin Food shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon. Elixir Skin Food shall not be responsible for any damages resulting from use of or reliance upon this information. The user of the product is solely responsible for compliance with all laws and regulations applying to the use of the products, including intellectual property rights of third parties.


The products contained in this website are represented in as true a manner, as photographic processes and printing will allow. The images contained in this website are for illustrative purposes only. If you have any questions with regard to how products are packaged or labeled, please contact us.


As the availability of ingredients and raw materials is not always certain whether due to changes in nature or otherwise, Elixir Skin Food reserves the right to substitute alternate ingredients/raw materials in the manufacture of its products and bases in order to maintain supply to its customers. Raw Shea butter for example may be a different colour due to the season the nuts are gathered and processed.


Customers should always refer to the ingredients label as affixed to each product. If you have any questions relating to Elixir Skin Food products please to not hesitate to contact us and we will endeavour to answer your questions as soon as possible.


Our Assurance to you


Elixir Skin Food products are all made from natural organic ingredients, no chemicals, and only natural preservatives. When you buy Elixir Skin Food Products you are not only supporting us but other Australian businesses that supply our ingredients. Elixir Skin Foods support eco-aware business that have a high value in organic products. We make all our skin products and combine the ingredients to suit all skin types.


Product Packaging


The food industry in Australia is subject to mandatory labelling requirements, as is the cosmetics industry. The ingredient labelling standards within Australia are not regulated more stringently. Unfortunately when you buy what you may think is organic or natural, the reality can turn out to be very different. What you think you are actually getting in your skin care product is not the complete list of ingredients.


We use recycle packing material where possible for postage. BPA free containers. All orders are done on line, to save using paper. We know you will love our products, and promise you that our handmade skin foods are completely free from:


  • Petrochemicals
  • Synthetic preservatives
  • Parabens
  • Petroleum derivatives
  • Sulphates
  • Colours
  • And only tested on us!

The essential oils we use in our products are 100% pure except where indicated. All our oils are listed under the Therapeutic Goods Administration (TGA). They are rigorously tested to ensure quality of the oil. Not tested on animals and do not contain any artificial fragrances or nature identical substances.


Elixir Skin Food make no therapeutic claims for our skin food products. Should you have concerns about any health problem consult your healthcare practitioner.